Privacy Policy – 779ph Online Casino & Betting Philippines

This Privacy Policy applies to 779ph ("we," "us," or "our"), the online casino and sports betting platform operating at 779ph.best. When we mention "779ph," we are referring to the platform and the team responsible for operating it for the Philippine market.

This Policy covers how 779ph collects, uses, processes, stores, and protects the personal data of individuals ("you," "the player," "the user") who visit, register on, or use any part of the 779ph platform — including our online casino games, live dealer tables, sports betting markets, jackpot slots, and all related services.

779ph operates in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its Implementing Rules and Regulations. By using the 779ph platform, you acknowledge that you have read and understood this Privacy Policy.

779ph collects the following categories of personal data from players. We only collect what is necessary to operate the platform and comply with our legal obligations.

779ph collects your personal data through the following means:

• Direct collection: When you complete the registration form, submit KYC documents, fill in payment details, or contact our support team.
• Automated collection: Technical data such as your IP address, device information, and session data are collected automatically when you use the 779ph platform through cookies and server logs.
• Third-party providers: Where you use a third-party payment method (e.g., GCash, Maya, BDO), your payment provider may share relevant transaction data with us to confirm the deposit or withdrawal.
• Identity verification services: Where we use a third-party KYC provider to assist in verifying your identity, that provider may share verification results with us.

We do not collect your data from social media platforms or other unrelated third-party sources without your consent.

The personal data 779ph collects is used for the following purposes only. We do not use your data for any purpose not listed here without first informing you and, where required, obtaining your consent.

• Account registration and management: Creating, verifying, and maintaining your 779ph account throughout your membership.
• Processing transactions: Handling your deposits via GCash, Maya, and other Philippine payment methods, and processing your withdrawal requests accurately and securely.
• Identity verification (KYC): Verifying your identity and age as required by applicable law and regulatory obligations before processing withdrawals.
• Anti-money laundering (AML) compliance: Monitoring account activity to detect and report suspicious transactions as required by Philippine law.
• Responsible gaming: Using your gaming activity data to identify patterns that may indicate problem gambling, and to enforce deposit limits, cooling-off periods, or self-exclusion requests you have set.
• Fraud prevention and security: Using technical data and account activity to detect fraud, unauthorised access, and abuse of the platform.
• Customer support: Using your account and contact data to respond to your inquiries and resolve disputes.
• Platform improvement: Using aggregated, anonymised data to understand how the platform is used and to improve the product experience.
• Legal compliance: Retaining and disclosing data as required by Philippine law, court orders, or requests from competent authorities.

Under the Philippine Data Privacy Act of 2012, 779ph processes your personal data on the following lawful grounds:

• Performance of a contract: Processing your registration, transactions, and account data is necessary to deliver the 779ph service you signed up for.
• Legal obligation: KYC, AML, and data retention activities are required by Philippine law and our operating licence conditions.
• Legitimate interests: Fraud detection, platform security, and responsible gaming monitoring are necessary to protect both players and the integrity of the platform.
• Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your express consent, which you may withdraw at any time.

779ph does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary:

• Payment processors: GCash, Maya, GrabPay, banks, and card networks receive the minimum payment data needed to process your transactions.
• KYC / identity verification providers: Third-party services contracted to assist with identity verification. These providers are bound by strict data protection agreements.
• Game providers: Software companies (e.g., Evolution Gaming, Pragmatic Play, JILI) receive technical session data necessary to deliver their games. They do not receive your financial or identity data.
• Legal and regulatory authorities: We are required by Philippine law to report certain transactions and disclose data upon valid request from the relevant authorities, including the AMLC and other government bodies.
• IT and platform service providers: Hosting, security, and technical infrastructure providers who process data on our behalf under strict contractual data protection obligations.

All third parties who receive data from 779ph are contractually required to handle it in accordance with the Philippine Data Privacy Act and not to use it for any purpose beyond what is specified.

779ph retains your personal data for as long as is necessary to fulfil the purposes described in this Policy, and to meet our legal and regulatory obligations. Specific retention periods are as follows:

• Account data (active accounts): Retained for the duration of your membership with 779ph.
• Account data (closed accounts): Retained for a minimum of five (5) years following account closure, as required for AML compliance and potential legal proceedings.
• Transaction and gaming history: Retained for a minimum of five (5) years from the date of each transaction.
• KYC verification documents: Retained for a minimum of five (5) years from the date of verification.
• Technical and log data: Typically retained for 12 months, unless retained longer for fraud investigation purposes.

Once the retention period expires and there is no other legal basis to retain the data, 779ph will securely delete or anonymise it.

779ph takes the security of your personal data seriously. We use the following technical and organisational measures to protect your information:

• Encryption in transit: All data transmitted between your device and the 779ph platform is encrypted using TLS (Transport Layer Security).
• Encryption at rest: Sensitive data stored on our servers is encrypted using AES-256 encryption.
• Password hashing: Account passwords are never stored in plain text. They are hashed using industry-standard algorithms.
• Access controls: Access to personal data within 779ph is restricted on a strict need-to-know basis. Staff access is logged and monitored.
• Two-factor authentication: Available and encouraged for all player accounts to add an additional layer of login security.
• Regular security audits: The platform undergoes periodic security testing and vulnerability assessments.

While 779ph employs strong security practices, no internet-based platform can guarantee 100% security. If you suspect your account has been accessed without your authorisation, contact our support team immediately at support@779ph.best.

779ph uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. Here is a summary of the types of cookies we use:

You can manage your cookie preferences through your browser settings. Disabling strictly necessary cookies may affect platform functionality.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to the personal data 779ph holds about you. To exercise any of these rights, contact us at support@779ph.best with your request.

779ph will respond to all data rights requests within fifteen (15) business days. We may ask you to verify your identity before processing your request.

The 779ph platform is strictly for players aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we discover that an account has been created by a minor, the account will be immediately closed, all data deleted (subject to any legal obligations to retain evidence of the violation), and any funds held will be handled in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered on 779ph, please contact us immediately at support@779ph.best so we can take prompt action.

779ph may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will notify you by email to your registered address and/or display a prominent notice on the platform.

The "Last Updated" date at the top of this page always shows when the current version took effect. Your continued use of the 779ph platform after any changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this page periodically. If you disagree with any updated version of this Policy, you may request account closure by contacting our support team.

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the 779ph Data Privacy Officer:

• Email: support@779ph.best
• Live Chat: Available 24/7 from your 779ph account dashboard
• Response time: Within 15 business days for formal data rights requests; typically within 30 minutes via live chat for general queries

If you are not satisfied with our response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.